Case Study 8.1: His Team Gets the Best Assignments Essay

Case SummaryJacks police squad up around creative Willing to go the extra mile Gets along well(p) with Carly Often gets all(prenominal)ocated extra resources Praised for a provocative ad campaignTerris team Counseled out of an ad campaign Performs well for the agency distressed with how Carly treats the team Holds animosity toward Carly Feels Carly is unfair and favors Jacks teamJulies team Notices Carly favors other teams Feels the other teams get the high hat writers and art directors Feels Carly doesnt notice her team or help it with its work Feels undervaluedSarahs team Sarah has worked for 10 years Agrees with some of Terris & Julies observations, but it doesnt seem to bother her Her team gets the job done Being in Carlys inner circle would require extra time and to a greater extent headaches No interest in changing the way department whole kit and boodleCarly Peters directs the creative department at Mills, Smith, & Peters, which has the reputation for being one of th e best advertising and public relation agencies in the country. The department has quaternary major account teams, each is led by an associate director, who report instantly to Carly. These four teams are headed by Jack, Terri, Julie, and Sarah. Each of the associate directors curb antithetical kin with Carly.Questions1.Based on the principles of LMX theory, what observations would you make about Carlys drawing cardship at Mills, Smith and Peters? According to LMX theory and its research, subordinates become a part of the in-group or theout-group based on how well they work with the attracter and how well the leader works with them. Leaders should occasion a special relationship with all employees, similar to the in-group relationship. Leaders should also offer each employee the opportunity to compress on new roles and responsibilities, and should look for ways to score trust and respect. It is brighten from this font that Carly has different relationship with each assoc iate directors. Jacks team is the most creative and goes the extra mile. The result of these team members exhalation the extra mile is that Carly, in turn, does more for them. Jack and Carlys relationship is clearly in the kind three partnership of leadership making. Terri and Julie, deal that their teams perform well for the agency and hence, its clearly unfair for Carly to be biased towards Jacks team. Terris and Julies relationship with Carly appears to be in the Phase 2 acquaintance of the leadership making. The quality of leader member exchange matters most to employees who feel less empowered, and in this case it matters the most to Terri and Julie. It is the responsibility of the leader to make high quality exchanges willing all the employees and make them feel as part of in-group to avoid minus implications and inequities. Sarahs team gets the job done for the agency and Sarah clearly doesnt want to be in Carlys in-group, as it will pixilated more responsibilities for her and her team. Carly has low quality exchanges with Sarah, and their relationship appears to be in the phase 1 stranger of the leadership making.2.Is there and in-group and an out-group, and if so, which are they? Jacks team is clearly in the in-group and Sarahs team is in the out-group. Julies and Terris team are also in the out-group but essay to be a part of the in-group.3.In what way is Carlys relationship with the four groups amentiferous or counterproductive to the overall goals of the agency? Leaders should have high quality exchanges and try to build effective dyads with all employees in the work unit, this would avoid inequities and negative implications of being in an out group. This in turn will also empower employees, and empowering them will have a optimistic implication on the job satisfaction, performance, turnover and the overall organisational goals. Carlysrelationship with Jacks team is clearly productive. I feel that her relationship with Sarahs team is also somewhat productive from an organizational standpoint, as Sarah mentions that her team gets the job done and she clearly doesnt want to be in the in-group. However, her relationship with Terris and Julies team seems to affect the teams morale. It also has made them feel handle and invaluable, which would certainly affect the teams productivity in the future, and in turn would be counterproductive to the overall goals of the agency.4.Do you think Carly should change her approach toward the associate directors? If so, what should she do differently? Definitely, organizations stand to gain much from having leaders who can create good working relationship. Carly should try to be an effective leader and build effective relationships with all her employees, the number one thing to do would be to communicate and listen to each of them about their roles and responsibilities. She should also support them in their tasks and motivate them to perform better. If she creates high quality exchan ges, builds effective relationships and makes everyone feel a part of in-group, the team dynamics and attitudes will become more positive and this in turn will have positive effect on the overall goals of the organization.